When Spencer first joined Tx:Team as a college intern, he didn’t imagine he’d still be with the company more than a decade later. What began as a short-term opportunity rooted in a shared alma mater and a mutual favorite professor evolved into a fulfilling career defined by continuous growth, evolving responsibilities, and meaningful mentorship.

A Wabash College economics major, Spencer was drawn to the field not just for its math-heavy curriculum but for the way it helped him understand decision-making and opportunity costs. “It’s a way of thinking. Economics isn’t always tied to money, it’s a decision-making tool as well,” he explained. As an intern, Spencer gained early exposure to Tx:Team’s operations. He dove into financial reports, participated in team events, and began to understand the broader mechanics of how the business side of healthcare functions. What initially sold him on the job offer was the promise of autonomy and the freedom to build systems from the ground up while learning how data and financial insight could shape big-picture decisions.

After graduation, Spencer transitioned into a full-time role with Tx:Team, where his initial responsibilities centered on core accounting functions such as bank reconciliation, accounts payable, and billing. But as he became more immersed in the organization, his role began to expand. Today, he works across financial forecasting, data analysis, and tool development, creating practical solutions that empower clinic leaders and directors to understand and manage their performance. “Every team leader analyzes the data differently,” he said. “So a lot of what I do is build management tools because those metrics are what drive their financial results.” Among his proudest accomplishments is developing a unified financial forecasting system that offers daily visibility into performance across all clinical settings. This has been a game-changer for operational insight and strategic decision-making.

But Spencer’s time at Tx:Team has been about more than just numbers. It’s also been about learning how to lead. “You learn to step back and listen to what their needs are and take that in and not come with assumptions or some judgements there,” he shared. His leadership style has been shaped and strengthened by key mentors, including Scott Benedict, Carroll Nelligan, Bob Haan, and Ann Hightower. “They all approach it differently…they’ve all given me different lenses into how they manage and lead.”

When reflecting on why he’s remained at Tx:Team for so many years, Spencer pointed to the constantly evolving nature of his role and the people who make the work worthwhile. “This job has evolved almost every year… which keeps it exciting and keeps me coming through those doors every day.” He added, “I keep coming back to… It’s a good place to work. Good team here that’s always trying to help you.” Looking ahead, Spencer is energized by what’s next. With Tx:Team expanding its footprint in employer-based clinics and forming stronger partnerships with health systems, the future looks bright. “We are learning that we provide that product really well,” he stated.

From intern to leader, Spencer’s journey is one of continuous evolution. He’s building systems, supporting teams, and helping Tx:Team grow, one strategy at a time.