Our Story

It all started on May 4, 1983, in Indianapolis, Indiana.  Greg Jennings, a Vietnam veteran, Purple Heart recipient, and physical therapist, wanted to create an environment that allowed therapists to focus on one thing: quality patient care.  Greg launched Tx:Team with a strategic focus on partnering with faith-based retirement communities.  We have since evolved into a turnkey rehabilitation solution for hospitals, senior living communities, and employers.

Today, Tx:Team is a privately held, therapist-led organization.  We are fiercely independent and highly personal.  We know every associate by name.  We live out our values in service to our patients, our partners, and our communities.  When we make a commitment, we deliver on it.  In a word, Tx:Team is authentic.

As we prepare for the next 40 years, we will remain true to our roots.  We believe that physical, occupational, and speech therapy are fundamentally human-to-human interactions, and we have the outcomes and patient satisfaction results to prove it.  We will grow and adapt to advances in technology, but the engine behind everything we do will continue to be our people.  We invite you to find out why working with us is good therapy.

Our Team

Scott Benedict

Chief Executive Officer

Scott graduated from Wabash College in 1998 with a degree in Economics. He started his career with Deloitte Consulting in Detroit, where he provided Strategy & Operations consulting services to Deloitte’s healthcare clients. Scott spent four years as a staff consultant with Deloitte before accepting a position as Manager with a consulting firm specializing in healthcare, Data Consulting Group.

In 2005, Scott became a Director in the Finance Department at St. Vincent Hospital in Indianapolis. While at St. Vincent, Scott led numerous projects, including the development of St. Vincent Medical Center Northeast, a state-of-the-art outpatient facility in Fishers, IN, and held the position of System Director of Planning & Business Development for St. Vincent Health before joining Tx:Team in 2009.

Scott has served in several roles with Tx:Team, including Vice President of Finance and Senior Vice President. In his current role as Chief Executive Officer and Chairman of the Board, Scott leads all strategy and business development activities, including the development of joint ventures. He also oversees all financial, accounting, and tax functions, in addition to managing corporate negotiations, contracting, and external relationships with clients and strategic partners.

Carroll Nelligan, MHA, OTR

President, Chief Operating Officer

With roots in occupational therapy and acute rehab, Carroll has over 20 years of experience as a healthcare executive. She holds an undergraduate degree from Indiana University in Occupational Therapy and a Masters in Health Administration from St. Joseph University in Philadelphia. Carroll has developed, directed, and guided rehab operations across the health care continuum, including Acute Care, Skilled Nursing, Home Health, Outpatient, Assisted Living, and Employer Based Clinics.

Carroll started at Tx:Team in 1997 as Director of Rehab Services. She went on to serve as
Education Director, Vice President of Clinical Development, and Vice President of Operations before assuming the role of President in 2006. Carroll’s intense passion for a transdisciplinary team model and her vision have allowed Tx:Team to deliver quality clinical and financial outcomes in rehab services across the continuum. She has expertise in regulatory and compliance, denials management, program development, financial management, strategy and implementation. Her development of a culture of teamwork, in which each team member’s potential is respected and encouraged, has also been critical to our success.

Carroll leads operational performance, human resources and talent management, client relations, and clinical direction and strategy for Tx:Team.

Bob Haan, PT

Director of Rehabilitation Services

Bob graduated from Indiana University with a degree in Physical Therapy in 1999. He has been a member of Tx:Team since graduation and has served a variety of roles, including Staff Physical Therapist, Team Leader, and Senior Team Leader.

As a Director of Rehabilitation Services for Tx:Team since 2006, he draws upon his management experience in a variety of settings, including critical-access hospitals, long-term care facilities, continuing-care retirement communities, home health, and employer-based clinics.

Bob’s wealth of knowledge encompasses program assessment, IP/OP program development and implementation, clinic startup and management, hiring, performance monitoring and financial management, budgeting, creation of policies and procedures, and regulatory compliance. Bob brings an analytical understanding of financial variables and vast experience in reimbursement, coding, and documentation of both Medicare A and Medicare B guidelines.

Ann Hightower

Director of Internal Operations

Ann graduated from Indiana University with a degree in English and Communications. Prior to joining Tx:Team in 2002, Ann held positions with the Indianapolis Indians, The Promotion Company, and the Indiana Convention Center & RCA Dome. While working with these organizations, she directed numerous onsite sales, direct mail, and radio and print advertising campaigns.

At Tx:Team, Ann discovered her passion for healthcare. Over a nearly 20-year span, Ann has performed just about every business and support function at Tx:Team, from accounting, billing, and payables, to education, information technology, and marketing. She was promoted to Director of Marketing in 2006 and became responsible for brand management, marketing strategy, collateral production, patient satisfaction tracking and reporting, and Tx:Team’s web and social media presence.

In 2013, she was promoted to Director of Internal Operations, the position she currently holds. Ann’s scope of responsibilities includes marketing, human resources, and office administration for Tx:Team. She continues to streamline Tx:Team’s marketing and human resources processes, focusing specifically on company growth, efficiency, measuring outcomes, and maintaining effective internal systems.

Rich Stieglitz, PT MS

Director of Rehabilitation Services

Rich joined Tx:Team in November 2014 as Director of Rehabilitation Services for Frederick Memorial Hospital in Frederick, Maryland. He has spent 30 years in healthcare as a Clinician, an Executive Officer of a large multisite Rehabilitation practice, a healthcare technology leader and an innovator within a Physician Practice Management Organization. Rich also brought his experience as a Clinical Operations and Payment Consultant for one of the nation’s largest health insurers and prior to joining Tx:Team served as an Executive VP building a large scale health and wellness program for a prestigious nationwide non-profit organization.

Rich specializes in the business side of healthcare looking to provide the highest quality care and customer service in an efficient and cost effective environment based on clinical outcomes and evidence based practice. His focus on leadership development, corporate strategy, operational efficiency, and regulatory affairs are evident in his teamwork based approach. He continually builds and maintains strong relationships within the professional healthcare and local patient communities he serves with pride and passion.

Rich has presented regionally and nationally on a wide variety of healthcare management and operational topics in the areas of reimbursement, technology, informatics, leadership, and regulatory affairs. He has served as faculty member at three universities providing lectures on clinical practice and healthcare administration. Rich has received several prestigious awards and recognition throughout his career for his dedication and service to the Rehabilitation profession.

Micheal Holway, PT, FACHE

Regional Manager

Mike received his Bachelor of Science in Physical Therapy from Ithaca College and his Master of Business Administration from the University of North Alabama. He has held executive positions as Clinic Manager, Regional Rehab Director, and Healthcare Administrator. Mike is also Board Certified in Healthcare Administration and a Fellow in the American College of Healthcare Executives.

Mike brings extensive experience in outpatient rehabilitation and healthcare leadership to Tx:Team. With his expertise in Prevention, Fall Risk Management, and Specialized Programming for Seniors, he will oversee Tx:Team’s continued growth and innovation as a leading provider of rehab services within Senior Living Communities throughout the Eastern United States.

Mike continues to be a practicing Physical Therapist.

Spencer Sheridan

Manager of Finance

Spencer graduated in 2012 from Wabash College with a degree in Economics. In the summer of 2011, Spencer spent an eight-week internship at Tx:Team with a project focus on the company’s financial forecasting tools. He developed a passion for connecting the operational performance to the financial outcomes. One week following his graduation, Spencer began his role in finance at Tx:Team.

Spencer brings a systematic and analytical approach to Tx:Team. As the Manager of Finance, he is responsible for the annual budgeting process, daily accounting tasks, and data reporting to our partners. He conducts the financial month-end close process and an accompanying analysis of regional and company results. In addition, Spencer manages the financial forecasting tools to proactively gauge the current month’s financial performance and trains associates and Team Leaders on financial processes and systems.

Katie Guerdan, SHRM-CP

Manager of Human Resources

Katie graduated from Indiana University in Bloomington, Indiana in 2006 with a degree in Sociology. She started her career as a Workers Compensation Claims Case Manager, handling lost time claims. Katie spent six years in Workers Compensation before transitioning to Human Resources with a large healthcare system.

Katie joined Tx:Team in 2015 as the Human Resources Generalist and has transitioned to her role as the Manager of Human Resources. Her experience, primarily focused in the healthcare setting, is an asset to her responsibilities of providing guidance on regulatory compliance, employee relations issues, performance management, training, recruiting, and benefits administration.

Katie is a Certified Professional in Human Resources and is a member of Society for Human Resource Management.

Mitch Parsons, PT, MBA, CSCS, C-PT

Manager of Employer Based Clinics

Mitch graduated from Ball State University with a degree in Exercise Science and went on the receive a Bachelors of Physical Therapy from Indiana University in 1998. He furthered his education by earning his MBA from the University of Tennessee in 2014. Mitch has worked with all populations from pediatric to geriatric in a number of clinical settings including outpatient and long term care.

He has extensive training in vestibular rehabilitation, sports medicine, and orthopedics. Mitch has also earned certifications from the National Strength & Conditioning Association as a Certified Strength & Conditioning Specialist as well as a Certified Personal Trainer.

Beth Cisco

Business Development Advisor

Beth Cisco, Principal of Cisco Consulting Group, has over 24 years of experience in the areas of strategic marketing; account and relationship management; brand development and management; marketing communications; public relations; and business solutions development and execution specific to the employer segment. Much of her background has been focused in the healthcare sector, working with self-funded employers, hospitals and health systems, physician groups, and medical device and product manufacturers. Beth has presented on healthcare marketing topics at the national level, including American College of Healthcare Executives and HealthGrades, and has led award-winning teams recognized by American Advertising Awards, Healthcare Marketing Report and Telly Awards.

Beth has consulted for a number of prominent healthcare organizations, including Hendricks Regional Health, Hancock Health, and Ascension. Prior to starting her own company, Beth was Chief Marketing Officer at St. Vincent Health, overseeing all aspects of marketing and communications for the 23 Indiana-based hospital system. Previous roles also include Vice President of Marketing, Development and Guest Relations at St. Vincent Heart Center of Indiana; consultant with Health Evolutions; and partner at St. Claire Cisco Group, a former Indianapolis-based strategic marketing and communications firm. She looks forward to building long-term, valuable relationships and delivering measurable results for Tx:Team’s clients.

Beth is very involved in the community having served or currently serving on the boards of American Heart Association (Midwest Affiliate); Cancer Support Community; Little Red Door Cancer Agency; Indiana Repertory Theatre; Mentoring Women’s Network; and The New Harmony Project. In her free time, she enjoys spending time with family and friends, traveling, and retreating to the mountains of Colorado.