Our Story

It all started on May 4, 1983, in Indianapolis, Indiana.  Greg Jennings, a Vietnam veteran, Purple Heart recipient, and physical therapist, wanted to create an environment that allowed therapists to focus on one thing: quality patient care.  Greg launched Tx:Team with a strategic focus on partnering with faith-based retirement communities.  We have since evolved into a turnkey rehabilitation solution for hospitals, senior living communities, and employers.

Today, Tx:Team is a privately held, therapist-led organization.  We are fiercely independent and highly personal.  We know every associate by name.  We live out our values in service to our patients, our partners, and our communities.  When we make a commitment, we deliver on it.  In a word, Tx:Team is authentic.

As we prepare for the next 40 years, we will remain true to our roots.  We believe that physical, occupational, and speech therapy are fundamentally human-to-human interactions, and we have the outcomes and patient satisfaction results to prove it.  We will grow and adapt to advances in technology, but the engine behind everything we do will continue to be our people.  We invite you to find out why working with us is good therapy.

Our Team

Scott Benedict

Chief Executive Officer

Scott graduated from Wabash College in 1998 with a degree in Economics. He started his career with Deloitte Consulting in Detroit, where he provided Strategy & Operations consulting services to Deloitte’s healthcare clients. Scott spent four years as a staff consultant with Deloitte before accepting a position as Manager with a consulting firm specializing in healthcare, Data Consulting Group.

In 2005, Scott became a Director in the Finance Department at St. Vincent Hospital in Indianapolis. While at St. Vincent, Scott led numerous projects, including the development of St. Vincent Medical Center Northeast, a state-of-the-art outpatient facility in Fishers, IN, and held the position of System Director of Planning & Business Development for St. Vincent Health before joining Tx:Team in 2009.

Scott has served in several roles with Tx:Team, including Vice President of Finance and Senior Vice President. In his current role as Chief Executive Officer and Chairman of the Board, Scott leads all strategy and business development activities, including the development of joint ventures. He also oversees all financial, accounting, and tax functions, in addition to managing corporate negotiations, contracting, and external relationships with clients and strategic partners.

Carroll Nelligan, MHA, OTR

President, Chief Operating Officer

With roots in occupational therapy and acute rehab, Carroll has over 20 years of experience as a healthcare executive. She holds an undergraduate degree from Indiana University in Occupational Therapy and a Masters in Health Administration from St. Joseph University in Philadelphia. Carroll has developed, directed, and guided rehab operations across the health care continuum, including Acute Care, Skilled Nursing, Home Health, Outpatient, Assisted Living, and Employer Based Clinics.

Carroll started at Tx:Team in 1997 as Director of Rehab Services. She went on to serve as
Education Director, Vice President of Clinical Development, and Vice President of Operations before assuming the role of President in 2006. Carroll’s intense passion for a transdisciplinary team model and her vision have allowed Tx:Team to deliver quality clinical and financial outcomes in rehab services across the continuum. She has expertise in regulatory and compliance, denials management, program development, financial management, strategy and implementation. Her development of a culture of teamwork, in which each team member’s potential is respected and encouraged, has also been critical to our success.

Carroll leads operational performance, human resources and talent management, client relations, and clinical direction and strategy for Tx:Team.

Bob Haan, PT

Vice President of Clinical Operations and Quality

Bob graduated from Indiana University with a degree in Physical Therapy in 1999. He has been a member of Tx:Team since graduation and has served a variety of roles, including Staff Physical Therapist, Team Leader, and Senior Team Leader.

As a Director of Rehabilitation Services for Tx:Team since 2006, he draws upon his management experience in a variety of settings, including critical-access hospitals, long-term care facilities, continuing-care retirement communities, home health, and employer-based clinics.

Bob’s wealth of knowledge encompasses program assessment, IP/OP program development and implementation, clinic startup and management, hiring, performance monitoring and financial management, budgeting, creation of policies and procedures, and regulatory compliance. Bob brings an analytical understanding of financial variables and vast experience in reimbursement, coding, and documentation of both Medicare A and Medicare B guidelines.

Ann Hightower

Vice President of Internal Operations

Ann graduated from Indiana University with a degree in English and Communications. Prior to joining Tx:Team in 2002, Ann held positions with the Indianapolis Indians, The Promotion Company, and the Indiana Convention Center & RCA Dome. While working with these organizations, she directed numerous onsite sales, direct mail, and radio and print advertising campaigns.

At Tx:Team, Ann discovered her passion for healthcare. Over a nearly 20-year span, Ann has performed just about every business and support function at Tx:Team, from accounting, billing, and payables, to education, information technology, and marketing. She was promoted to Director of Marketing in 2006 and became responsible for brand management, marketing strategy, collateral production, patient satisfaction tracking and reporting, and Tx:Team’s web and social media presence.

In 2013, she was promoted to Director of Internal Operations, the position she currently holds. Ann’s scope of responsibilities includes marketing, human resources, and office administration for Tx:Team. She continues to streamline Tx:Team’s marketing and human resources processes, focusing specifically on company growth, efficiency, measuring outcomes, and maintaining effective internal systems.


Director of Rehabilitation

Chris is an accomplished physical therapist with a distinguished career that spans over two decades. His professional journey showcases his expertise and commitment to the field. Chris received his B.S. in Kinesiology with an emphasis in Exercise Physiology and Master of Physical Therapy at California State University, Fresno. He went on to receive his Doctor of Physical Therapy at the University of St. Augustine.

Chris’s many certifications, including OCS, Cert. ON, and FAAOMPT, demonstrate his ongoing commitment to expanding his knowledge and skills in the field. He is an active member of professional organizations such as APTA (Orthopedics Section) and AAOMPT. His expertise extends to teaching, with numerous seminars and university presentations, making him a trusted source for the next generation of physical therapists.

His leadership extended to the role of Educational Coordinator, where he aided in the professional development of clinical staff. Chris’s prior role as Regional Director of Clinical Excellence at ATI Physical Therapy underscored his dedication to enhancing clinical training and mentoring staff through regional new hire mentorship programs. With a wealth of experience, advanced certifications, and a history of teaching, Chris Gray is a seasoned professional in the field of physical therapy.

We are pleased to announce Liz Kotroba, PT, DPT, MBA as our new Director of Rehabilitation Services for Tx:Team partnered with Frederick Health.

Elizabeth Kotroba, PT, DPT, MBA

Director of Rehabilitation

Liz comes to Tx:Team with an extensive background in both rehabilitation and healthcare leadership. She attended The University of Scranton in Scranton, PA, where she earned her Bachelor of Science in Health Sciences, her Master of Physical Therapy, and her Doctor of Physical Therapy. Liz went on to receive her Master of Business Administration from the University of Maryland – University College in Adelphi, MD. She has held leadership positions as Clinic Director, Inpatient Manager, Outpatient Manager, Director of Outpatient Therapy Services, and was promoted to Associate Vice President of Operations and Hospital Administrator with Adventist HealthCare Rehabilitation.

Liz is passionate about rehabilitation services and will continue to advance clinical and operational excellence, innovation, and community engagement throughout the continuum of rehab care at Frederick Health. She has a wealth of knowledge in program assessment, development, and implementation, clinic start-up, mentoring and developing teams, financial management, and regulatory compliance.

Micheal Holway, PT, FACHE

Director of Senior Living

Mike received his Bachelor of Science in Physical Therapy from Ithaca College and his Master of Business Administration from the University of North Alabama. He has held executive positions as Clinic Manager, Regional Rehab Director, and Healthcare Administrator. Mike is also Board Certified in Healthcare Administration and a Fellow in the American College of Healthcare Executives.

Mike brings extensive experience in outpatient rehabilitation and healthcare leadership to Tx:Team. With his expertise in Prevention, Fall Risk Management, and Specialized Programming for Seniors, he will oversee Tx:Team’s continued growth and innovation as a leading provider of rehab services within Senior Living Communities throughout the Eastern United States.

Mike continues to be a practicing Physical Therapist.

Spencer Sheridan

Director of Finance

Spencer graduated in 2012 from Wabash College with a degree in Economics. In the summer of 2011, Spencer spent an eight-week internship at Tx:Team with a project focus on the company’s financial forecasting tools. He developed a passion for connecting the operational performance to the financial outcomes. One week following his graduation, Spencer began his role in finance at Tx:Team.

Spencer brings a systematic and analytical approach to Tx:Team. Spencer has held previous roles as Financial and Operations Coordinator and Manager of Finance. As the Director of Finance, he is responsible for the annual budgeting process, daily accounting tasks, and data reporting to our partners. He conducts the financial month-end close process and an accompanying analysis of regional and company results. In addition, Spencer manages the financial forecasting tools to proactively gauge the current month’s financial performance and trains associates and Team Leaders on financial processes and systems.

Katie Guerdan, SHRM-CP

Director of Human Resources

Katie graduated from Indiana University in Bloomington, Indiana in 2006 with a degree in Sociology. She started her career as a Workers Compensation Claims Case Manager, handling lost time claims. Katie spent six years in Workers Compensation before transitioning to Human Resources with a large healthcare system.

Katie joined Tx:Team in 2015 as the Human Resources Generalist and has transitioned to Manager of Human Resources, and now Director. Her experience, primarily focused in the healthcare setting, is an asset to her responsibilities of providing guidance on regulatory compliance, employee relations issues, performance management, training, recruiting, and benefits administration.

Katie is a Certified Professional in Human Resources and is a member of Society for Human Resource Management.

Mitch Parsons, PT, MBA, CSCS, C-PT

Director of Rehabilitation - Employer Based Clinics

Mitch graduated from Ball State University with a degree in Exercise Science and went on the receive a Bachelors of Physical Therapy from Indiana University in 1998. He furthered his education by earning his MBA from the University of Tennessee in 2014. Mitch has worked with all populations from pediatric to geriatric in a number of clinical settings including outpatient and long term care.

He has extensive training in vestibular rehabilitation, sports medicine, and orthopedics. Mitch has also earned certifications from the National Strength & Conditioning Association as a Certified Strength & Conditioning Specialist as well as a Certified Personal Trainer.