Creating a Culture of Care to Restore Resilience and Combat Burnout

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In the demanding world of healthcare, where compassion and dedication are paramount, burnout has become a pervasive challenge and a priority of the U.S. Surgeon General. Burnout is an occupational syndrome that stems from prolonged workplace stress. More than just feeling tired after a long shift, burnout manifests as emotional exhaustion, increasing cynicism, and a diminishing sense of personal achievement. It is crucial to understand the complexities of burnout and explore ways to overcome it. The consequences of burnout extend far beyond individual experiences, casting a shadow over the entire healthcare system. Recognizing these struggles paves the way for meaningful change—not just for individuals, but for the entire system.

Addressing burnout requires a collaborative effort, combining organizational change with individual action. Employers have a vital role to play in fostering a supportive workplace culture. By valuing employee well-being and integrating health and wellness initiatives into policies, healthcare organizations can create an environment that encourages open discussions about mental health. Increasing access to confidential mental health services is essential to breaking down the stigma surrounding support, allowing workers to seek help without fear.

At Tx:Team, we are committed to uplifting our healthcare heroes through our Employee Assistance Program (EAP) in partnership with Guardian. This program offers a range of mental health services designed to empower our staff, including face-to-face counseling, unlimited 24/7 telephonic consultations with qualified counselors, and bereavement support. Additionally, we provide online modules focused on mental fitness. Our EAP also features work/life assistance, offering access to specialists in family care and wellness, along with referrals for child and elder care, discounts on various products and services, and tools for medical bill negotiation. Furthermore, we include legal and financial assistance.

While organizational changes are crucial, individual healthcare workers can also take proactive steps to safeguard their mental and physical health. Establishing clear boundaries between work and personal life is essential. Simple strategies, such as taking notes during patient sessions to limit after-hours tasks, can help reduce stress. Staying connected with loved ones and reaching out for support during challenging times fosters emotional well-being. Prioritizing self-care, through healthy eating, regular exercise, and sufficient sleep, enhances resilience against stressors.

Burnout is not just an individual or workplace issue—it’s a societal concern that calls for collective action. Each of us has a role to play in supporting healthcare workers. The Dr. Lorna Breen Health Care Provider Protection Act, passed in 2022, aims to address the mental health crisis among healthcare workers by providing critical support to reduce burnout, prevent suicide, and promote overall well-being. With an initial funding of $103 million allocated to healthcare organizations for these initiatives, the potential for positive change is immense. However, we must recognize that less than 1% of U.S. hospitals have benefited from these funds so far. The urgent call for reauthorization will expand access to these vital resources, reduce administrative burdens, and ensure continued support for the mental health of caregivers.

Whether you’re a colleague, a leader, or a member of the community, your voice matters. Advocate for policies that promote mental health, express gratitude to those who care for us, and foster an environment where wellness is prioritized. Together, we can cultivate a culture of appreciation, resilience, and hope, ensuring that our healthcare workers not only survive but thrive in their vital roles.

Ask an Expert: What’s the Difference Between a PT and a PTA?

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Question: I was told that I would have appointments with both a PT and a PTA. What is the difference?
Answer: The PT and PTA have a collaborative relationship. At your first visit, you will meet with a PT who will perform the evaluation, determine the diagnosis, and develop a plan of care. The PT will also see you at set intervals to evaluate your progress towards your goals and determine when you are ready for discharge.
Most of treatments between progress visits and discharge will likely occur with a PTA. The PTA will provide care under the supervision of the PT. The PTA will be able to progress existing and add new exercises, perform manual techniques, educate you on questions related to your illness, and develop/update your home exercise plan.
The PTA will be in constant communication with the PT regarding your progress towards set goals or regarding any concerns along the way. The PT and PTA work as a team to provide you with the best care possible.
-Alison Mokashi, PTA at Frederick Health Crestwood Outpatient

Fall Awareness Sparks Stories of Courage and Recovery this Physical Therapy Month

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Happy Physical Therapy Month! This year’s theme, Fall Awareness, chosen by the American Physical Therapy Association (APTA), reminds us of the importance of maintaining strength, balance, and mobility to prevent falls. It’s also a chance to celebrate the incredible work physical therapists do to help patients regain their independence and confidence.

Here are a few inspiring stories from patients who have worked with Tx:Team therapists:

After a severe car accident left her with three broken bones in her pelvis, Betsy at Somerby Sandy Springs began her physical therapy journey using a walker. Over the course of a few months, she transitioned to a cane and eventually regained the ability to walk unassisted. Betsy described her Tx:Team physical therapist, Rachel Hett, PT, DPT as encouraging and motivating. Rachel worked closely with Betsy, practicing outdoor laps and pool exercises to rebuild her confidence when Betsy was feeling scared and weak. The balance work they did together, both in the gym and in the pool, proved crucial in her recovery.

Betsy states, “The quality and quickness of the process pleasantly surprised me. My therapist and I worked very hard and I was happy for the encouragement. Regaining my balance was pretty challenging, but physical therapy helped a lot.”

Betsy’s determination, combined with Rachel’s unwavering support, helped her overcome the physical and emotional challenges of recovery. Today, she’s walking confidently again, a testament to the power of skilled therapy and perseverance.

 

After a lengthy hospital stay, one patient at Somerby Mount Pleasant struggled with a significant loss of strength and endurance. Determined to return to his former activity levels, he set goals in therapy to regain mobility and stamina. With the support of his Tx:Team therapists, he is now able to walk longer distances, including trips to see his wife in memory care, and has made great strides in improving his overall endurance.

Reflecting on his therapy experience, the patient stated, “Their empathy and professionalism have helped me to achieve my successes. I believe that without the physical and occupational therapy I am receiving, I would have ended up in assisted living. The mobility I have is because of my therapy and the dedication of Tx:Team, specifically Megan Gidley, Tori Berry, and Kelly van Vliet.”

His progress is a powerful reminder of how personalized therapy can transform lives and restore independence.

 

Following surgery for a complicated leg fracture, Nikki, a patient at Frederick Health Physical Therapy and Sports Rehab Aspen Ridge, was wheelchair-bound and filled with anxiety about starting physical therapy. Her physical therapist, Priya Morgan, PT, DPT, provided the reassurance and support she needed. With exercises tailored to her comfort level, Nikki progressed from using a wheelchair to walking independently.

“The team at Aspen Ridge was always helpful, providing me with the necessary tools and encouragement to enhance my recovery. I am grateful for their dedication to my well-being. Priya told me in the very beginning she would always be my biggest cheerleader, and she proved this to be 100% true,” Nikki shared.

With Priya’s guidance and the support of the Aspen Ridge team, Nikki was able to overcome her fears and regain her independence. Her journey from a wheelchair to walking unaided highlights the power of compassionate care and personalized therapy.

These stories demonstrate the incredible impact physical therapy has on improving balance, mobility, and overall quality of life. This Physical Therapy Month, we celebrate the perseverance of these patients and the unwavering support of their therapists in helping them achieve their goals!