Notification of Potential Data Breach
This notification serves to inform you of a data incident involving a break-in of a secured facility and theft of property that may impact your personal health information.
On the afternoon of July 27, 2022, during business hours, an unknown individual unlawfully entered a Bosma Industries for the Blind (Bosma) facility where Tx:Team provides services to patients. Once inside the building, we understand from security cameras that the unknown individual wandered the facility and eventually entered into a secure treatment room provided to Tx:Team by Bosma for the provision of Physical Therapy services. At that time, members of Tx:Team were not present. The door was locked and the blinds to the room’s windows were drawn shut. The individual accessed the room by breaking the lock with a blunt instrument and forcing open the door. Once inside, the individual stole a laptop computer in the room that may have contained health care and personal information, including names, addresses, dates of birth, telephone numbers, health care information and/or social security numbers for patients treated at the Bosma clinic. The laptop computer is password protected and we have no evidence that any data has been misused or disclosed for fraudulent purposes. Nor do we believe that the data was targeted by the thief, as this appears to be a straightforward incident of personal property theft. We have notified law enforcement and have filed a police report.
Despite the fact that the laptop is password protected and we have no evidence of any data misuse, we are offering affected individuals one year of free credit monitoring/identity theft services provided through Kroll. These services include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. For more information about this offer, please call us at 800-603-6048 or e-mail privacy@txteam.com.
The security of your personal information is important to us. If you have any questions, you may contact Robert Haan, Director of Rehab Services for Tx:Team at privacy@txteam.com or 800-603-6046.
Placing a Fraud Alert on Your Credit File
You may take some of these steps to remain vigilant should you think it. You may, free of charge, place an initial 1-year “fraud alert” on your credit files, at no charge. A fraud alert tells creditors to contact you personally before they open any new accounts. To place a fraud alert, call any one of the three major credit bureaus at the numbers listed below.; as soon as one credit bureau confirms your fraud alert, they will notify the others:
| Equifax
P.O. Box 105069 Atlanta, GA 30348 1-800-525-6285
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Experian
P.O. Box 2002 Allen, TX 75013 1-888-397-3742
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TransUnion LLC
P.O. Box 2000 Chester, PA 19016 1-800-680-7289
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Placing a Security Freeze on Your Credit File
If you are very concerned about becoming a victim of fraud or identity theft, you may request a “security freeze” be placed on your credit file, at no charge. A security freeze prohibits, with certain specific exceptions, the consumer reporting agencies from releasing your credit report or any information from it without your express authorization. You may place a security freeze on your credit report by sending a request in writing or by mail, to all three nationwide credit reporting companies. To find out more about how to place a security freeze, you can use the following contact information:
| Equifax Security Freeze
P.O. Box 105788 Atlanta, GA 30348 https://www.freeze.equifax.com 1-800-685-1111
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Experian Security Freeze
P.O. Box 9554 Allen, TX 75013 1-888-397-3742
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TransUnion Security Freeze
P.O. Box 2000 Chester, PA 19016 http://www.transunion.com/securityfreeze 1-888-909-8872
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In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit monitoring company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze. If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name or to commit fraud or other crimes against you, you may file a police report in the city in which you currently reside.
Obtaining a Free Credit Report
Under federal law, you are entitled to one free credit report every 12 months from each of the above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your free credit reports online at www.annualcreditreport.com. Once you receive your credit reports, review them for discrepancies. Identify any accounts you did not open or inquiries from creditors that you did not authorize. Verify all information is correct. If you have questions or notice incorrect information, contact the credit reporting company.
Additional Resources
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly. If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file and obtain a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT, (1-877-438-4338), or by mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their investigations. In addition, you may obtain information from the FTC about fraud alerts and security freezes.