History

In 1983, physical therapist Greg Jennings founded the organization that’s grown into Tx:Team. He believed that by creating a great environment for therapists to deliver quality care, the organization would succeed by building long-term and trusted relationships with patients and physicians, nurses, case managers, and administrators dedicated to providing the best in patient care.

Today, Tx:Team is unique in the healthcare industry. We offer a variety of services, ranging from the highest quality rehabilitation and therapy services to management and consulting services. Tx:Team believes that everyone deserves to reach their potential—our patients our partners, and our associates.

Whether we’re working with a hospital, retirement community, or an employer based clinic, we ensure that patients get the highest quality rehabilitation and therapy services. We work with facilities to publicize the range and quality of services available, and help them capture appropriate reimbursement and increase revenue. We work with employers to help them keep their employees and their families healthy and productive.

With 36 years of experience innovating and a profound commitment to delivering quality therapy services to patients, Tx:Team is excited to continue to help its clients meet the healthcare challenges of today and tomorrow.

Our Team

Scott Benedict

Chief Executive Officer

Scott graduated from Wabash College in 1998 with a degree in Economics. He started his career with Deloitte Consulting in Detroit, where he provided Strategy & Operations consulting services to Deloitte’s healthcare clients. Scott spent four years as a staff consultant with Deloitte before accepting a position as Manager with a consulting firm specializing in healthcare, Data Consulting Group.

In 2005, Scott became a Director in the Finance Department at St. Vincent Hospital in Indianapolis. While at St. Vincent, Scott led numerous projects, including the development of St. Vincent Medical Center Northeast, a state-of-the-art outpatient facility in Fishers, IN, and held the position of System Director of Planning & Business Development for St. Vincent Health before joining Tx:Team in 2009.

Scott has served in several roles with Tx:Team, including Vice President of Finance and Senior Vice President. In his current role as Chief Executive Officer and Chairman of the Board, Scott leads all strategy and business development activities, including the development of joint ventures. He also oversees all financial, accounting, and tax functions, in addition to managing corporate negotiations, contracting, and external relationships with clients and strategic partners.

Carroll Nelligan, MHA, OTR

President, Chief Operating Officer

With roots in occupational therapy and acute rehab, Carroll has over 20 years of experience as a healthcare executive. She holds an undergraduate degree from Indiana University in Occupational Therapy and a Masters in Health Administration from St. Joseph University in Philadelphia. Carroll has developed, directed, and guided rehab operations across the health care continuum, including Acute Care, Skilled Nursing, Home Health, Outpatient, Assisted Living, and Employer Based Clinics.

Carroll started at Tx:Team in 1997 as Director of Rehab Services. She went on to serve as
Education Director, Vice President of Clinical Development, and Vice President of Operations before assuming the role of President in 2006. Carroll’s intense passion for a transdisciplinary team model and her vision have allowed Tx:Team to deliver quality clinical and financial outcomes in rehab services across the continuum. She has expertise in regulatory and compliance, denials management, program development, financial management, strategy and implementation. Her development of a culture of teamwork, in which each team member’s potential is respected and encouraged, has also been critical to our success.

Carroll leads operational performance, human resources and talent management, client relations, and clinical direction and strategy for Tx:Team.

Bob Haan, PT

Director of Rehabilitation Services

Bob graduated from Indiana University with a degree in Physical Therapy in 1999. He has been a member of Tx:Team since graduation and has served a variety of roles, including Staff Physical Therapist, Team Leader, and Senior Team Leader.

As a Director of Rehabilitation Services for Tx:Team since 2006, he draws upon his management experience in a variety of settings, including critical-access hospitals, long-term care facilities, continuing-care retirement communities, home health, and employer-based clinics.

Bob’s wealth of knowledge encompasses program assessment, IP/OP program development and implementation, clinic startup and management, hiring, performance monitoring and financial management, budgeting, creation of policies and procedures, and regulatory compliance. Bob brings an analytical understanding of financial variables and vast experience in reimbursement, coding, and documentation of both Medicare A and Medicare B guidelines.

Ann Hightower

Director of Internal Operations

Ann graduated from Indiana University with a degree in English and Communications. Prior to joining Tx:Team in 2002, Ann held positions with the Indianapolis Indians, The Promotion Company, and the Indiana Convention Center & RCA Dome. While working with these organizations, she directed numerous onsite sales, direct mail, and radio and print advertising campaigns.

At Tx:Team, Ann discovered her passion for healthcare. Over a nearly 20-year span, Ann has performed just about every business and support function at Tx:Team, from accounting, billing, and payables, to education, information technology, and marketing. She was promoted to Director of Marketing in 2006 and became responsible for brand management, marketing strategy, collateral production, patient satisfaction tracking and reporting, and Tx:Team’s web and social media presence.

In 2013, she was promoted to Director of Internal Operations, the position she currently holds. Ann’s scope of responsibilities includes marketing, human resources, and office administration for Tx:Team. She continues to streamline Tx:Team’s marketing and human resources processes, focusing specifically on company growth, efficiency, measuring outcomes, and maintaining effective internal systems.

Rich Stieglitz, PT MS

Director of Rehabilitation Services

Rich joined Tx:Team in November 2014 as Director of Rehabilitation Services for Frederick Memorial Hospital in Frederick, Maryland. He has spent 30 years in healthcare as a Clinician, an Executive Officer of a large multisite Rehabilitation practice, a healthcare technology leader and an innovator within a Physician Practice Management Organization. Rich also brought his experience as a Clinical Operations and Payment Consultant for one of the nation’s largest health insurers and prior to joining Tx:Team served as an Executive VP building a large scale health and wellness program for a prestigious nationwide non-profit organization.

Rich specializes in the business side of healthcare looking to provide the highest quality care and customer service in an efficient and cost effective environment based on clinical outcomes and evidence based practice. His focus on leadership development, corporate strategy, operational efficiency, and regulatory affairs are evident in his teamwork based approach. He continually builds and maintains strong relationships within the professional healthcare and local patient communities he serves with pride and passion.

Rich has presented regionally and nationally on a wide variety of healthcare management and operational topics in the areas of reimbursement, technology, informatics, leadership, and regulatory affairs. He has served as faculty member at three universities providing lectures on clinical practice and healthcare administration. Rich has received several prestigious awards and recognition throughout his career for his dedication and service to the Rehabilitation profession.

Micheal Holway, PT, FACHE

Regional Manager

Mike received his Bachelor of Science in Physical Therapy from Ithaca College and his Master of Business Administration from the University of North Alabama. He has held executive positions as Clinic Manager, Regional Rehab Director, and Healthcare Administrator. Mike is also Board Certified in Healthcare Administration and a Fellow in the American College of Healthcare Executives.

Mike brings extensive experience in outpatient rehabilitation and healthcare leadership to Tx:Team. With his expertise in Prevention, Fall Risk Management, and Specialized Programming for Seniors, he will oversee Tx:Team’s continued growth and innovation as a leading provider of rehab services within Senior Living Communities throughout the Eastern United States.

Mike continues to be a practicing Physical Therapist.

Spencer Sheridan

Manager of Finance

Spencer graduated in 2012 from Wabash College with a degree in Economics. In the summer of 2011, Spencer spent an eight-week internship at Tx:Team with a project focus on the company’s financial forecasting tools. He developed a passion for connecting the operational performance to the financial outcomes. One week following his graduation, Spencer began his role in finance at Tx:Team.

Spencer brings a systematic and analytical approach to Tx:Team. As the Manager of Finance, he is responsible for the annual budgeting process, daily accounting tasks, and data reporting to our partners. He conducts the financial month-end close process and an accompanying analysis of regional and company results. In addition, Spencer manages the financial forecasting tools to proactively gauge the current month’s financial performance and trains associates and Team Leaders on financial processes and systems.

Katie Guerdan, SHRM-CP

Manager of Human Resources

Katie graduated from Indiana University in Bloomington, Indiana in 2006 with a degree in Sociology. She started her career as a Workers Compensation Claims Case Manager, handling lost time claims. Katie spent six years in Workers Compensation before transitioning to Human Resources with a large healthcare system.

Katie joined Tx:Team in 2015 as the Human Resources Generalist and has transitioned to her role as the Manager of Human Resources. Her experience, primarily focused in the healthcare setting, is an asset to her responsibilities of providing guidance on regulatory compliance, employee relations issues, performance management, training, recruiting, and benefits administration.

Katie is a Certified Professional in Human Resources and is a member of Society for Human Resource Management.

Mitch Parsons, PT, MBA, CSCS, C-PT

Manager of Employer Based Clinics

Mitch graduated from Ball State University with a degree in Exercise Science and went on the receive a Bachelors of Physical Therapy from Indiana University in 1998. He furthered his education by earning his MBA from the University of Tennessee in 2014. Mitch has worked with all populations from pediatric to geriatric in a number of clinical settings ncluding outpatient and long term care.

He has extensive training in vestibular rehabilitation, sports medicine, and orthopedics. Mitch has also earned certifications from the National Strength & Conditioning Association as a Certified Strength & Conditioning Specialist as well as a Certified Personal Trainer.